Untethered Collective

GA4 Shopify Service Terms and Conditions

Protecting your privacy is our priority. This page explains how the personal information we collect through this website (www.untetheredcollective.com) will be treated. Since we are not lawyers, we’ll provide this information in familiar FAQ style.

Who are you?

We are Untethered Collective, a UK business founded by Emma Dolan. We make Shopify themes and creative assets.

What information do you store?

We store user input data sent through the contact forms on this website, along with meta information about the submissions, including the time stamp, the origin IP address, and the user agent (browser). Also, third party services may collect information about website visitors. We currently use Google Analytics.

Where does the information go?

We use Jotform to manage contact form submissions. The information is sent as email messages that only a select few are allowed to access. All JotForm standalone form links and embed codes are secure (SSL) by default. JotForm also adheres to strict European data protection laws by allowing users to store their data on secure German servers if they choose. Learn more about that on their EU Safe Forms page.

How long do you keep the information?

We don’t set a particular time limit on storing information because we need it for future reference. If you want your information to be removed from our database, please contact us. We will remove it anytime there are concerns about your privacy.

Do you share the information with other parties?


Project Bookings and Completion Date

Setups will be completed within 3 working days unless otherwise agreed upon. Failure to provide us with access to the necessary Google accounts or Shopify store will result in a longer project timeline.


You have the right to modify, reject, cancel or stop any and all plans or work in process. However, you agree to reimburse us for all costs and expenses we incurred prior to your change in instructions, and which relate to non-cancelable commitments, and to defend, indemnify and hold us harmless for any liability relating to such action. We agree to use our best efforts to minimise such costs and expenses.

Warranty and Technical Support

There is no warranty or additional technical support for this service once the setup has been completed. Technical support may be provided and charged at our hourly/daily rate.


Changes or revisions are not included as part of this service.

Errors and Omissions

It is the Client's responsibility to check work completed by us carefully for accuracy in all respects without limitation, ranging from spelling to technical illustrations. We are not liable for any errors or omissions found after you have given Client Approval.

We cannot guarantee that the functions contained in any webpages or in a completed website will always be error-free, as such we will not be liable to you or any third party for any direct or indirect damages, including (but not limited to) lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate this website and any other web pages, even if you have advised us of the possibilities of such damages.

Mutual Cooperation

We agree to use our best efforts to fulfil and exceed your expectation on the deliverables listed above. You agree to aid us in doing so by making available to us needed information pertaining to your website and to cooperate with us in expediting the work.